FAQ

• Q: What materials can your equipment cut?

  A: Our diverse range of machines handles various materials, including all types of paper, films, aluminum foil, non-woven fabric, adhesive tapes, plastics, and more.

• Q: What are your company's strengths?

  A: With years of specialization in roll slitting equipment, we offer a full lineup—log saws, slitter rewinders, sheeters, and paper splitters—tailored to solve clients' specific pain points.
  As an integrated manufacturer (R&D, production, sales, and after-sales), we provide end-to-end customized solutions for one-stop problem-solving.

• Q: Which countries do you serve?

  A: Our machines have been exported to 50+ key markets across the Americas, Southern Europe, the Middle East, North America, and Southeast Asia. We understand local compliance and logistics to ensure seamless transactions.

• Q: What payment terms do you accept?

  A: Our standard terms are:
  ● 30% deposit upfront
  ● 60% payment before shipment
  ● 10% balance paid one month after installation & commissioning
  For first-time collaborations, we prefer TT (Telegraphic Transfer). If using LC (Letter of Credit), a 30% deposit is still required initially.

• Q: What’s the lead time for delivery?

  A: Standard delivery takes 20–60 days (varies by model/customization). Exact timelines are contractually guaranteed to protect your interests.

• Q: Do you provide installation and training?

  A: Yes. We supply detailed guides (manuals/video tutorials) and offer global on-site installation/training—client covers travel and accommodation costs.

• Q: Is there a warranty?

  A: All equipment comes with a 1-year warranty.